Built exclusively for hotel chains
OneTeam captures every declined enquiry and routes it — with a full RFP — to the right sister hotel in your chain, automatically.
Most hotel chains refer less than 5% of declined leads internally. The rest walks straight to a competitor. OneTeam fixes that.
Structured RFPs. Real-time tracking. Revenue your chain was already earning — just not capturing.
Close rate vs
cold inbound
app.oneteam.io/dashboard
OneTeam Chain Admin Dashboard showing KPI cards, lead status distribution, and hotel performance vs goal
18%
Lift in group
revenue
$0K+
Annual revenue lost per chain
to un-referred enquiries
<5%
Of declined leads get referred
internally — industry average
0%
Lift in group revenue possible
with structured cross-referral
More likely to close a referred
lead vs a cold inbound
The Problem

Revenue walks out the door
— every single day.

When a guest's needs don't match your property, where do they go? Your competitors. Three scenarios play out hundreds of times a year across your chain.

📅

No Available Dates

Guest enquires. Your hotel is full. You say no. They book a competitor — and you never see that revenue again. No referral. No handoff. Nothing.

🏙️

Wrong City or Market

A corporate account needs rooms in one city. You have a sister hotel there. But nobody makes the connection — because there's no system to make it.

🎪

Wrong Capacity or Segment

A MICE group needs a 500-pax ballroom. You have 200. You lose the entire booking — rooms, F&B, AV, everything — because you couldn't route them to the right property.

Hotel chains refer less than
5% of declined leads internally.
The rest goes straight to a competitor.
95%
of declined leads
go un-referred today
OneTeam is built
to change that — starting now.
How It Works

Simple for sales teams.
Powerful for the chain.

No training overhaul. No new process. Just a better way to do what your team already tries to do — on WhatsApp.

01

Send the Lead

Associate fills a structured RFP — segment, dates, room block, catering — and selects destination hotels. Takes under 3 minutes.

02

Receive & Assign

Receiving hotel admin is notified instantly. They review the full RFP and assign it to the right associate with one click.

03

Respond with Rates

Assigned associate updates proposed rates line by line — per room type, per date, per catering event. Transparent and trackable.

04

Track & Close

Status moves Prospect → Tentative → Definite → Actual. Revenue updates in real time on every dashboard. Zero chasing.

Platform Preview

A working prototype —
ready to demo today.

Every role has its own tailored view. Here's what your team will actually use.

app.oneteam.io/dashboard — Chain Admin
OneTeam Chain Admin Dashboard
KPI cards with period-over-period trendsLead status distribution — click any tile to drill downLead volume by month chartHotel performance vs revenue goal
app.oneteam.io/leads — Lead Pipeline
OneTeam Lead Pipeline view with filters and actions
Filter by city, country, segment, status, dateFull RFP detail + room block on clickRevenue value per lead visible inlineAssign unassigned leads with one click
app.oneteam.io/dashboard — Hotel Admin
OneTeam Hotel Admin Dashboard with goal tracking and lead assignment
Goal vs Actual per segment — On Track / At RiskNew lead queue with instant assignmentRevenue KPIs: received, sent, pending
app.oneteam.io/send-lead — Associate
OneTeam Send Lead RFP form with room block and hotel selection
5 segments: Group Rooms, MICE, Catering, Transient, CrewRoom block auto-populates from check-in/out datesSelect multiple destination hotels per lead
app.oneteam.io/leaderboard — Chain Admin
OneTeam Leaderboard showing top hotels and associates by leads and revenue
Gold, Silver, Bronze rankings with revenueTop hotels and top associates side by sideAll-time or custom date range filter
Why OneTeam

Built for hotels.
Not bolted on.

Generic CRMs and WhatsApp threads aren't broken — they're just not built for cross-property lead referral. There's a meaningful difference.

OneTeamPurpose-built for hotel chains WhatsApp / EmailToday's "system" Generic CRMSalesforce, HubSpot etc.
Structured RFP capture (rooms, catering, rates)⚠ Requires custom build
Hotel-specific segments (Group, MICE, Transient, Crew)
Cross-property lead routing within a chain⚠ Manual, no tracking
Line-level rate updates per room type & date
Goal tracking by hotel & segment⚠ Generic goals only
Leaderboard & team accountability
Chain-wide dashboard with drill-down⚠ Requires configuration
Role-based access (Chain Admin / Hotel Admin / Associate)⚠ Generic roles only
Full lead audit trail
Setup time to first leadDaysImmediateWeeks – Months
Designed for hotel revenue teams
Key Features

Everything your chain needs.
Nothing it doesn’t.

👤

Role-Based Access

Chain Admin, Hotel Admin, and Associate — each with a purpose-built view. No clutter, no confusion, no one seeing data they shouldn't.

📋

5 RFP Segments

Group Rooms, Group & Catering (MICE), Catering Only, Transient Contract, and Crew Contract — each with a tailored form that captures exactly what's needed.

💰

Line-Level Rate Updates

Proposed and confirmed rates per room type, per night, per catering event. No vague summaries — the receiving hotel sees exactly what they're responding to.

🎯

Goal Dashboards

Set lead and revenue targets per hotel, per segment. Watch performance vs goal update in real time as leads progress through the pipeline.

🏆

Leaderboard

Top referring hotels and associates ranked by leads sent and revenue generated. Healthy competition is the cheapest motivational tool you'll ever deploy.

🔍

Chain-Wide Visibility

Chain Admin drills into any status tile to see every lead across every property — filtered by city, country, segment, or date range. Total control.

Pricing

Simple. Transparent. Scalable.

No per-property licence traps. No surprise fees as you grow. Pricing built around the value you get.

For Hotel Chains
Connect for your
Special Pricing

Every chain is different — number of properties, team size, segments you use. We price to fit your situation, not a generic tier. Let's talk.

Unlimited leads across all properties
All 5 RFP segments included
Unlimited Chain Admin, Hotel Admin & Associate users
Goal dashboards, leaderboard & chain-wide reporting
Full onboarding & team training
Email notifications & full audit trail
Dedicated support throughout your pilot
Request a Demo & Pricing →
Request a Demo

See OneTeam in action.
Live. For your chain.

We'll walk you through the full platform — chain dashboard, RFP flow, leaderboard, goal tracking — using your actual hotel structure as the example.

⏱️
30-minute demo. No slides, no fluff — straight to the product.
🏠
Customised to your chain structure and segments.
🚀
Pilot can go live within days of sign-off.
🔒
No commitment required. No credit card. Just a conversation.

Book your demo

Fill in the details and we'll reach out within one business day.

🎉

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